FAQ
Casascraze offers a wide range of products including home appliances, daily life gadgets, home essentials, kitchenware, personal care items, outdoor appliances, and smart home devices. Explore our curated collections to find quality products that enhance your everyday life.
Orders are typically processed within 1-2 business days. Standard shipping within Australia usually takes 7-12 business days for delivery, depending on your location and any unforeseen delays.
We offer free standard shipping on orders over $50. For orders below $50, a flat shipping rate will apply, which will be displayed at checkout.
We want you to be completely satisfied with your purchase. Casascraze
offers a 30-day return policy from the date of delivery. If you are not
satisfied with your order for any reason, you may return it for a refund
or exchange. Please refer to our Returns & Exchanges page for more
details on the process.
To initiate a return or exchange, please contact our customer support team at casascraze@gmail.com within 30 days of receiving your order. Our team will assist you with the return process and provide further instructions.
Yes, most of our products come with a manufacturer's warranty. Warranty details can be found on the product page or in the product packaging. If you have any questions about warranty coverage, please contact us for assistance.
For any questions, concerns, or assistance, please feel free to reach out to our customer support team at casascraze@gmail.com. We're here to help and ensure you have a positive shopping experience with us.